FAQ

Replenishment of account with cryptocurrency

To replenish your personal account with cryptocurrency, you need to:

  1. Go to the "Wallets" section, select the cryptocurrency you want to replenish and click the "+Deposit" button. Replenishment of account with cryptocurrency 01.png
  2. After clicking the "Deposit" button, click the "Generate" button. Replenishment of account with cryptocurrency 02.png As a result, the system will automatically generate a wallet address for replenishment. Click the "Copy" button, go to the resource from which the funds are sent, and paste the copied address into the recipient address field. You can also use a QR code to replenish your wallet. Replenishment of account with cryptocurrency 03.png PAY ATTENTION:
  • Make sure that the network you are going to use for replenishment matches the network supported by TRADEX.
  • If you enter incorrect information when making a transaction, your assets may be irretrievably lost.
  • Make sure that the information you entered is correct before performing any actions.
  • Each cryptocurrency transaction requires a certain number of network confirmations, after which the deposit will be credited to the wallet.

Please be careful when making each transaction.

NOTES:

  • the details of the processing of the application for replenishment of cryptocurrency can be tracked in the "Wallets" section at the bottom of the page.
  • the processing of applications for replenishment occurs within 1 hour.

Any questions left? Write to us: support@tradex.by, or create a ticket in your TRADEX personal account through the "Help" section.