FAQ

Withdrawal of funds to a bank card

To withdraw funds to a bank card, you need to:

  1. Go to the "Wallets" section, select the required fiat currency, click on the "Withdrawal" tab and select "BePaid". Withdrawal of funds to a bank card 01.png
  2. In the "Withdrawal amount" window, enter the amount of funds and click "Request for withdrawal of funds". Withdrawal of funds to a bank card 02.png NOTES:
  • in the "Transfer amount" field, you must specify the amount taking into account the commission fee. The amount that will be credited to the card is displayed in the "To be written off" column below the transfer amount.
  • details of the withdrawal request can be found in the "Wallets" section at the bottom of the page.
  • withdrawal requests are processed within 1 hour.

Any questions left? Write to us: support@tradex.by, or create a ticket in your TRADEX personal account through the "Help" section.