FAQ

Withdrawal of funds via the SSIS system

To withdraw funds via the SSIS system, you must:

  1. Go to the "Wallets" section, select the BYN currency, click on the "Withdrawal" tab and select the "SSIS" withdrawal method. Withdrawal of funds via the SSIS system 01.png
  2. Select the name of the recipient bank and specify the details for making the withdrawal. Withdrawal of funds via the SSIS system 02.png
  3. After clicking the "Next" button, check and fill in the following information in the window that opens:
  • check the recipient's details;
  • enter the transfer amount;
  • generate the OTP code;
  • submit a withdrawal request. Withdrawal of funds via the SSIS system 03.png NOTES:
  • you can only withdraw funds from your account via the SSIS system in Belarusian rubles.
  • each bank has its own details for replenishing an account/card, this information must be clarified with the recipient bank.
  • withdrawal request details can be tracked in the "Wallets" section at the bottom of the page.
  • withdrawal requests are processed within 1 hour.

Any questions left? Write to us: support@tradex.by, or create a ticket in your TRADEX personal account through the "Help" section.