FAQ

Personal data change

If your personal data has changed (for example, you have changed your phone number or received a new identification document), you need to change your personal data on the TRADEX trading platform.

Please go to your personal account and click the Change personal data button in the Verification section. You will be redirected to the customer support feedback form, where you will be able to inform about the change of personal data, attach new photos of the document (in accordance with the requirements of the Verification section).

Or you can report changes by sending an email to support@tradex.by.